FIT CityTrack vs Knack

Starting Price

$20.00/month/user

$39.00/month

Best For

Small to medium municipalities that want to increase citizen engagement & internal productivity on city related issues. Also the citizens who want to actively participate in making their city better

From global enterprises to SMBs to non-profits and everything in-between, Knack is an invaluable service for anyone who wants to transform their data into a powerful online database.

Rating

(0)
4.3 / 5
(52)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use




4.1 / 5


  • "I have very happy with the intuitive build interface."

  • "The Knack software is easy to use to set up forms and pages to collect information online."

Customer Support




4 / 5


  • "Flexible, Powerful, Great API, Community Support Lacking."

  • "I couldn't change it so that each user could edit their own data, but not the data of other users. Knack customer service helped me with process using just email- that is how easy it is."

Features & Functionality




4 / 5


  • "Over we decided not to use knack as there were other softwares out there that better suited our needs."

  • "Super easy to get going (it is the most intuitive interface)."

Value for Money




4.3 / 5


  • "Good, solid investment and allows you to grow with it over time."

  • "Its been great to use and you can build web applications at a fraction of the cost it would normally be."

Product Features

  • close Budgeting & Forecasting
  • check Code Enforcement
  • check Compliance Management
  • check Fixed Asset Management
  • check Inventory Management
  • check License Issuance
  • check Permit Issuance
  • close Purchasing & Receiving
  • check Self Service Portal
  • close Taxation & Assessment
  • close Utility Billing
  • check Work Order Management
  • check Budgeting & Forecasting
  • close Code Enforcement
  • check Compliance Management
  • check Fixed Asset Management
  • check Inventory Management
  • close License Issuance
  • close Permit Issuance
  • check Purchasing & Receiving
  • check Self Service Portal
  • close Taxation & Assessment
  • check Utility Billing
  • check Work Order Management

Screenshots

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View 3 screenshots 39849 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FIT CityTrack vs Knack

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