Kickserv vs Service Fusion

Starting Price

$59.00/month

$99.00/month

Best For

The service company looking to eliminate paper based processes, convert more leads, track & close opportunities better, get control of job scheduling & streamline invoicing and collection of cash.

We serve over 3,000 small and mid-sized field service companies in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.

Rating


4.3 / 5
(292)
Read All Reviews

4.5 / 5
(121)
Read All Reviews

Ideal number of Users

1 - 49

2 - 99

Ease of Use


4.3 / 5


  • "I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased."

  • "Convenient and easy to use, really efficient and effective communication software tool that will help businesses like us."


4.5 / 5


  • "The ease of use for both the office and the field is amazing. This is a robust system that will do a lot of things that others will not."

  • "The software is easy to use and Service Fusion has excellent customer service if you get in a bind."

Customer Support


4.3 / 5


  • "What I like best about KickServ is the ease of use and the customer service I receive. The staff is always there and willing to help."

  • "Very easy to use and tech support the greatest. Best product on the market for value and easy links to Quickbooks."


4.6 / 5


  • "The product is outstanding, but so is the customer service. A couple of areas that need improvement are."

  • "It worked great for us out of the box. Customer service/Tech support is very good."

Features & Functionality


4 / 5


  • "Great company, excellent support staff and all round quite a good system for our needs."

  • "The sync with quickbooks was satisfactory and very useful. Customer reports average to good."


4.2 / 5


  • "Integrating with Quickbooks is a lifesaver. I love being able to email invoices directly to customers from Service Fusion."

  • "The best thing about Service Fusion are the options for customization. We have built this program to fit our every need and then some."

Value for Money


4.3 / 5


  • "VERY good software for the price, but lacking in some features."

  • "User friendly and cost effective for small business."


4.6 / 5


  • "So far so good, we love the price, the user friendly ability and setup, and all of the features with the ability to customize it as we please."

  • "Cost was really good for the quality of the solution."

Product Features

  • check Billing & Invoicing
  • check Dispatch Management
  • check Electronic Signature
  • close Inventory Management
  • check Mobile Payments
  • check Payment Processing
  • check Quotes / Estimates
  • check Time Tracking
  • check Work Order Management
  • check Billing & Invoicing
  • check Dispatch Management
  • check Electronic Signature
  • check Inventory Management
  • check Mobile Payments
  • check Payment Processing
  • check Quotes / Estimates
  • check Time Tracking
  • check Work Order Management

Screenshots

View 5 screenshots 6647 thumb
View 5 screenshots 133619 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Kickserv vs Service Fusion

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