Hotjar vs Crazy Egg

How Capterra Verifies Reviews

Pricing

Hotjar

Starting from

$ 39/Month

Pricing Model:Other

Free Trial
Free Version

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Crazy Egg

Starting from

$ 24/Month

Pricing Model:Flat Rate

Free Trial
Free Version

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Best for

Hotjar

1-1000+ users

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

Crazy Egg

1-200 users

Designed for marketing and product teams, a web analytics solution that offers heatmaps, confetti snapshots, user recordings, A/B test results, engagement analysis, and more.

Screenshots

Hotjar

Heatmaps visually represent where users click, move, and scroll on your site. Monitor page performance by seeing what users see, and what gets missed.

Crazy Egg

Screenshot not available

Features

Hotjar

11/16

For Sales Teams/Organizations
Territorial Mapping
For Science
Geographic Maps
Hover Maps
Website Analytics
Data Visualization
Visual Analytics
Reporting & Statistics
Behavioral Analytics
Real-Time Analytics
Heatmaps
Real Time Data
Engagement Tracking
Dashboard
Scroll Maps

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Hide Heatmap Software Features -

Website Analytics
For Sales Teams/Organizations
Data Visualization
Visual Analytics
Territorial Mapping
Reporting & Statistics
For Science
Behavioral Analytics
Real-Time Analytics
Heatmaps
Real Time Data
Engagement Tracking
Geographic Maps
Dashboard
Hover Maps
Scroll Maps

See All features

Crazy Egg

11/16

Show Heatmap Software Features +

Website Analytics
For Sales Teams/Organizations
Data Visualization
Visual Analytics
Territorial Mapping
Reporting & Statistics
For Science
Behavioral Analytics
Real-Time Analytics
Heatmaps
Real Time Data
Engagement Tracking
Geographic Maps
Dashboard
Hover Maps
Scroll Maps

See All features

Reviews

Hotjar

Highest Rated

User Satisfaction
4.7(506)
Ease of Use
4.5
Customer Service
4.5
Features
4.5
Value for Money
4.5

Likelihood to Recommend

87%

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Crazy Egg

User Satisfaction
4.5(83)
Ease of Use
4.5
Customer Service
4.1
Features
4.4
Value for Money
4.1

Likelihood to Recommend

81%

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Pros & Cons

Hotjar

Pro

"Hotjar is great because it was easy to implement and the interface is super simple to understand. This app has given us a lot of insight into customer activity."

Riley Michele

Apr 22, 2021

Pro

"My experience has been great I have been able to identify opportunities and create solutions that work best for my business. Plus it helps me see what areas of my website are important to users."

Howell Karen

Sep 25, 2020

Con

"Nothing I can say, maybe one... they are costly when upgrade to the more premium plan."

Vh Nell

Sep 30, 2020

Con

"Hotjar is getting sometimes bad reputation. If you mention you're using it on your terms and conditions, some visitors can be affraid by being spied."

Ayad Mehdi

Dec 06, 2019

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Crazy Egg

Pro

"There are also a TON of resources on the Crazy Egg website to help you understand the software, what to look for, and best practices from other users and businesses to help you along."

Gannon Dan

Apr 08, 2021

Pro

"I only used the free trial for my partner's website but we both were satisfied so it is overall a great experience. I will definitely recommend this platform to my colleagues."

Sziklai Orsolya

Nov 21, 2019

Con

"I didn't find any significant flaws. It is the most complete product on the market."

Slebioda Lukasz

May 05, 2020

Con

"It's really annoying that when you sign up they automatically put you on a yearly subscription, instead of a monthly subscription, and they don't make that clear."

OMara Sofie

Apr 22, 2019

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Deployment & Support

Hotjar

Deployment