Spiceworks IT Help Desk vs Tryviumdesk - Skype4B Adapter

Awards

Starting Price

$0.01/one-time

Not provided by vendor

Best For

System Administrators and IT managers or directors and MSPs who provide Information Technology (IT) services for businesses in all industries around the world.

Sensiples Lync adapter is ideally designed for business that would like to extend the richness and quality of Microsoft Lync to deliver a customer-centric workforce optimization solution

Rating


4.4 / 5
(461)
Read All Reviews

4.5 / 5
(2)

Ideal number of Users

1 - 99

50 - 1000+

Ease of Use


4.3 / 5

4.5 / 5

Customer Support


4.2 / 5

5 / 5

Features & Functionality


4.2 / 5

4.5 / 5

Value for Money


4.6 / 5

4.5 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • close Document Storage
  • check Email Integration
  • close Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management
  • close Alerts / Escalation
  • close Automated Routing
  • close Customizable Branding
  • close Document Storage
  • close Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • close Knowledge Base Management
  • close Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 3 screenshots 21382 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Spiceworks IT Help Desk vs Tryviumdesk - Skype4B Adapter

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share Share Your Comparison of Tryviumdesk - Skype4B Adapter vs Spiceworks IT Help Desk