Bitrix24 vs ClickDesk

Awards

Starting Price

$39.00/month

$9.99/month/user

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Customer satisfaction tool for all businesses which helps with reporting, mobile application, social media integration, video chat, live chat and more.

Rating


4 / 5
(387)
Read All Reviews

3.5 / 5
(18)
Read All Reviews

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


3.5 / 5

4 / 5

Customer Support


4 / 5

3.5 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


4 / 5

3.5 / 5

Product Features

  • close Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • close Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • close Alerts / Escalation
  • close Automated Routing
  • close Customizable Branding
  • close Document Storage
  • check Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • close Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • check Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 3 screenshots 96495 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of ClickDesk vs Bitrix24

Bitrix24 vs ClickDesk

Share

share Share Your Comparison of ClickDesk vs Bitrix24