Splashtop On-Demand Support vs LBi HR HelpDesk

Starting Price

$199.00/year/user

$1,530.00/year

Best For

Technical support, help desk, IT, MSPs

LBi HR HelpDesk has editions for businesses with as few as 50 employees or more than 50,000.

Rating


4.9 / 5
(16)
Read All Reviews

4.3 / 5
(3)

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.8 / 5

4 / 5

Customer Support


4.9 / 5

4.7 / 5

Features & Functionality


4.8 / 5

4.3 / 5

Value for Money


4.8 / 5

4.7 / 5

Product Features

  • close Alerts / Escalation
  • close Automated Routing
  • check Customizable Branding
  • close Document Storage
  • close Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • close Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • check Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • close Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • check Network Monitoring
  • close Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Splashtop On-Demand Support vs LBi HR HelpDesk

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