ExDesk vs H2Desk

Rating

(0)


4 / 5
(1)

Starting Price

$50.00/month

$9.99/month/user

Best For

ExDesk is a web-based brower-accessed helpdesk software ideal for small and medium sized businesses. ExDesk may be customized for any company's workflow needs.

The H2Desk support solution is ideal for use in e-commerce, B2B, and tech support. Our client roster includes retailers, end-user support, corporate technology departments, and school districts.

Ideal number of Users

Not provided by vendor

1 - 499

Ease of Use


4 / 5

Customer Support


5 / 5

Features & Functionality


4 / 5

Value for Money


5 / 5

Product Features

  • check Alerts / Escalation
  • close Automated Routing
  • close Customizable Branding
  • close Document Storage
  • close Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • close Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • close Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 2 screenshots 33721 thumb
View 1 screenshot 22585 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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ExDesk vs H2Desk

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