ExDesk vs H2Desk

Best For

Who Uses This Software?

ExDesk is a web-based brower-accessed helpdesk software ideal for small and medium sized businesses. ExDesk may be customized for any company's workflow needs.

The H2Desk support solution is ideal for use in e-commerce, B2B, and tech support. Our client roster includes retailers, end-user support, corporate technology departments, and school districts.

Target Customer Size (Users)

Not provided by vendor

1 - 499

Pricing

Starting Price

$50.00/month

$9.99/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Screenshots

View 2 screenshots 33721 thumb
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Ratings

Overall

(0) (0)

Ease of Use

Customer Service

Features & Functionality

Value for Money

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of H2Desk vs ExDesk


ExDesk vs H2Desk

ExDesk

by ExDesk.com

H2Desk

by Innovative Cyber Solutions

Best For

Who Uses This Software?

ExDesk is a web-based brower-accessed helpdesk software ideal for small and medium sized businesses. ExDesk may be customized for any company's workflow needs.

The H2Desk support solution is ideal for use in e-commerce, B2B, and tech support. Our client roster includes retailers, end-user support, corporate technology departments, and school districts.

Target Customer Size (Users)

Not provided by vendor

1 - 499

Pricing

Starting Price

$50.00/month

$9.99/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Ratings

Overall

(0) (0)

Ease of Use

Customer Service

Features & Functionality

Value for Money

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of H2Desk vs ExDesk