ExDesk vs Zeus

Starting Price

$50.00/month

$750.00/month

Best For

ExDesk is a web-based brower-accessed helpdesk software ideal for small and medium sized businesses. ExDesk may be customized for any company's workflow needs.

Obor Digital Zeus is a module based customer service solution. Ideal for both large and small companies, Zeus is scalable and customizable for any company's needs.

Rating

(0)

(0)

Ideal number of Users

Not provided by vendor

100-499

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check Alerts / Escalation
  • close Automated Routing
  • close Customizable Branding
  • close Document Storage
  • close Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • close Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management
  • close Alerts / Escalation
  • close Automated Routing
  • close Customizable Branding
  • close Document Storage
  • close Email Integration
  • check Interaction Tracking
  • close IT Asset Management
  • close Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • check Service Level Agreement (SLA) Management
  • close Ticket Management

Screenshots

View 2 screenshots 33721 thumb
View 1 screenshot 25148 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor Not provided by vendor

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ExDesk vs Zeus

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