KronoDesk vs SutiDesk

Best For

Who Uses This Software?

Businesses and organizations that need a web-based help desk, customer support and knowledge base solution to optimize their customer support processes.

All industry types.

Target Customer Size (Users)

1 - 1000+

500 - 1000+

Pricing

Starting Price

$19.99/month/user

Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Screenshots

View 5 screenshots 101391 thumb
View 5 screenshots 70564 thumb

Ratings

Overall


3.5 / 5
(3)

4.5 / 5
(3)

Ease of Use


4 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


2 / 5

4.5 / 5

Value for Money


3 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of SutiDesk vs KronoDesk


KronoDesk vs SutiDesk

Best For

Who Uses This Software?

Businesses and organizations that need a web-based help desk, customer support and knowledge base solution to optimize their customer support processes.

All industry types.

Target Customer Size (Users)

1 - 1000+

500 - 1000+

Pricing

Starting Price

$19.99/month/user

Not provided by vendor

Free Trial

Yes No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Ratings

Overall


3.5 / 5
(3)

4.5 / 5
(3)

Ease of Use


4 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


2 / 5

4.5 / 5

Value for Money


3 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of SutiDesk vs KronoDesk