ClickDesk vs KronoDesk

Best For

Who Uses This Software?

Startups, Small and Medium businesses use ClickDesk to engage their website visitors and customers through multiple channels such as live chat, help desk, browser phone and social media.

Businesses and organizations that need a web-based help desk, customer support and knowledge base solution to optimize their customer support processes.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

$9.99/month/user

$19.99/month/user

Free Trial

No Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Screenshots

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Ratings

Overall


3.5 / 5
(18)

3.5 / 5
(3)

Ease of Use


4 / 5

4 / 5

Customer Service


3.5 / 5

4 / 5

Features & Functionality


4 / 5

2 / 5

Value for Money


3.5 / 5

3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of KronoDesk vs ClickDesk


ClickDesk vs KronoDesk

Best For

Who Uses This Software?

Startups, Small and Medium businesses use ClickDesk to engage their website visitors and customers through multiple channels such as live chat, help desk, browser phone and social media.

Businesses and organizations that need a web-based help desk, customer support and knowledge base solution to optimize their customer support processes.

Target Customer Size (Users)

Not provided by vendor

1 - 1000+

Pricing

Starting Price

$9.99/month/user

$19.99/month/user

Free Trial

No Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Ratings

Overall


3.5 / 5
(18)

3.5 / 5
(3)

Ease of Use


4 / 5

4 / 5

Customer Service


3.5 / 5

4 / 5

Features & Functionality


4 / 5

2 / 5

Value for Money


3.5 / 5

3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of KronoDesk vs ClickDesk