LiveZilla vs Revelation helpdesk

Starting Price

$155.00/one-time

$19.00/month

Best For

LiveZilla is for every company that wants to effectively and easily communicate with its customers. Also companies can keep sensitive data within their own hands because it runs on dedicated servers.

Revelation helpdesk is a complete helpdesk solution for companies who already use Office365. Revelation helpdesk can be configured to any customer service business structure.

Rating


4.5 / 5
(13)


3.5 / 5
(5)

Ideal number of Users

1 - 1000+

1 - 999

Ease of Use


4.5 / 5

3.5 / 5

Customer Support


4 / 5

3.5 / 5

Features & Functionality


4.5 / 5

3 / 5

Value for Money


4 / 5

3 / 5

Product Features

  • close Alerts / Escalation
  • close Automated Routing
  • close Customizable Branding
  • close Document Storage
  • check Email Integration
  • close Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • check Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • close Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • close Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 5 screenshots 48502 thumb
View 3 screenshots 145596 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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LiveZilla vs Revelation helpdesk

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