Salesforce Essentials vs Salesforce Service Cloud vs SutiDesk

Rating


4 / 5
(177)


4.5 / 5
(435)


4.5 / 5
(3)

Starting Price

$25.00/month/user

$25.00/month/user

Not provided by vendor

Best For

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Businesses in need of service-as-a-software solution for CRM and help desk management.

All industry types.

Ideal number of Users

1 - 49

1 - 1000+

500 - 1000+

Ease of Use


4 / 5

4 / 5

4.5 / 5

Customer Support


4 / 5

4 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

4.5 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • close Network Monitoring
  • close Real-time Chat
  • check Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 5 screenshots 116956 thumb
View 5 screenshots 27720 thumb
View 5 screenshots 70564 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of SutiDesk vs Salesforce Service Cloud vs Salesforce Essentials

Salesforce Essentials vs Salesforce Service Cloud vs SutiDesk

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share Share Your Comparison of SutiDesk vs Salesforce Service Cloud vs Salesforce Essentials