elevio vs RepairShopr

Starting Price

$79.00/month

$49.00/month/user

Best For

From Start-ups to Enterprise companies, over 500 customers trust elevio to improve product education and reduce support loads.

RepairShopr is designed to serve all kinds of repair shops and field service businesses, from one-person armies to multi-location franchises alike.

Rating


4.7 / 5
(26)
Read All Reviews

4.7 / 5
(113)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.7 / 5


  • "Overall an easy to use software that delivers value from the second it is implemented."

  • "Very easy to use, modern, disponibility of the support."


4.5 / 5


  • "Decent software to allow tracking of goods/services with a pretty steep learning curve and certain quirks."

  • "Ease of use, and integration with a repair shop business."

Customer Support


4.8 / 5



4.5 / 5


  • "Excellent customer service and great product that they add new features to weekly."

  • "The best product on the market, backed by the most aggressive and prompt support team."

Features & Functionality


4.4 / 5


  • "Easy to implement in-app widget that delivers quick value to a support organisation."

  • "Frequent improvements and added functionality. Enables quick turnaround on document creation."


4.6 / 5


  • "RepairShopr suits both of our needs well. They are improving the MSP side of things pretty frequently and we are happy for it."

  • "Good for inventory management, email marketing, or ticketing. The interface is not too heavy and it's easy to set up."

Value for Money


4.7 / 5



4.6 / 5


  • "Been in the market for a great software, for the price they offer they really do DELIVER all our needs."

  • "For a company that uses a ticket system, has the best functionality for the price."

Product Features

  • check Alerts / Escalation
  • close Automated Routing
  • check Customizable Branding
  • check Document Storage
  • close Email Integration
  • check Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • close Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • close Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 5 screenshots 177743 thumb
View 3 screenshots 67190 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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elevio vs RepairShopr

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