C2 ATOM vs Gladly

Starting Price

Not provided by vendor Not provided by vendor

Best For

IT Manager, IT Director, CIO's, system administrators and support technical resources.

We partner with SMBs and large Enterprise B2C companies in Retail, eCommerce, Travel, Hospitality, Financial Services and Insurance as well as contact centers to keep up with today's customer needs.

Rating


4.1 / 5
(11)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.3 / 5

Customer Support


4.5 / 5

Features & Functionality


4.1 / 5

Value for Money


4.1 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • close Ticket Management

Screenshots

View 5 screenshots 136819 thumb
View 4 screenshots 181441 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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C2 ATOM vs Gladly

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