Salesforce Service Cloud vs Trengo

Starting Price

$25.00/month/user

$8.00/month/user

Best For

Businesses in need of service-as-a-software solution for CRM and help desk management.

Trengo is suitable for every company, from startups to enterprises, that wants to work and communicate efficient with leads, clients, teams and colleague's. Trengo is easy to use and understand.

Rating


4.4 / 5
(446)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

Customer Support


4.2 / 5

Features & Functionality


4.4 / 5

Value for Money


4.1 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • close Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • close Document Storage
  • check Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • close Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 5 screenshots 27720 thumb
View 5 screenshots 188500 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Trengo vs Salesforce Service Cloud

Salesforce Service Cloud vs Trengo

Share

share Share Your Comparison of Trengo vs Salesforce Service Cloud