NABD vs Requestor

Best For

Who Uses This Software?

NABD helps organization from all sizes to deliver exceptional customer support. From start ups to large enterprises, they all selected NABD for its ability to scale up and its automation capabilities.

HELP DESK and SERVICE DESK solutions in the corporate segment and in small and medium-sized companies. Operated in the cloud or on an on-site.

Target Customer Size (Users)

1 - 1000+

2 - 1000+

Pricing

Starting Price

$30.00/month/user

$40.00/month/user

Free Trial

Yes No

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Screenshots

Capterra screenshot placeholder
View 1 screenshot 46483 thumb

Ratings

Overall


4.5 / 5
(37)

5 / 5
(7)

Ease of Use


4.5 / 5

5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Requestor vs NABD


NABD vs Requestor

Requestor

by Requestor Technologies

Best For

Who Uses This Software?

NABD helps organization from all sizes to deliver exceptional customer support. From start ups to large enterprises, they all selected NABD for its ability to scale up and its automation capabilities.

HELP DESK and SERVICE DESK solutions in the corporate segment and in small and medium-sized companies. Operated in the cloud or on an on-site.

Target Customer Size (Users)

1 - 1000+

2 - 1000+

Pricing

Starting Price

$30.00/month/user

$40.00/month/user

Free Trial

Yes No

Free Version

Yes Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Ratings

Overall


4.5 / 5
(37)

5 / 5
(7)

Ease of Use


4.5 / 5

5 / 5

Customer Service


5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of Requestor vs NABD