ALVAO Service Desk vs elevio

Starting Price

Not provided by vendor

$79.00/month

Best For

ALVAO ITSM Tool on Microsoft platform for modern organizations , IT Departments and other service departments wanting to manage all tasks effectively and reliably.

From Start-ups to Enterprise companies, over 500 customers trust elevio to improve product education and reduce support loads.

Ideal number of Users

10 - 1000+

2 - 1000+

Rating

(0)
4.7 / 5
(26)
Read All Reviews

Ease of Use




4.7 / 5


  • "Overall an easy to use software that delivers value from the second it is implemented."

  • "Very easy to use, modern, disponibility of the support."

Customer Support




4.8 / 5


Features & Functionality




4.4 / 5


  • "Easy to implement in-app widget that delivers quick value to a support organisation."

  • "Frequent improvements and added functionality. Enables quick turnaround on document creation."

Value for Money




4.7 / 5


Product Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management
  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management

Screenshots

View 5 screenshots 19040 thumb
View 5 screenshots 177743 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ALVAO Service Desk vs elevio

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