DevOps board vs Samanage vs Zendesk

Awards

Rating


5 / 5
(2)


4.5 / 5
(475)


4.5 / 5
(2045)

Starting Price

$60.00/month

$19.00/month/user

$5.00/month/user

Best For

Software startups who launched software service service or product worldwide

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

10-49

2 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Alerts / Escalation
  • close Automated Routing
  • close Customizable Branding
  • close Document Storage
  • close Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • check Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 1 screenshot 22582 thumb
View 5 screenshots 101569 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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DevOps board vs Samanage vs Zendesk

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