Dude Solutions Help Desk vs OfficeAmp

Starting Price

Not provided by vendor

$1.00/month/user

Best For

Dude Solutions Insight helps IT Directors, IT Analyst, IT Coordinator, Help Desk Administrators for clients of all shapes and sizes in a wide variety of industries.

Medium to large-sized businesses who use in Slack or Microsoft Teams as their communication and collaboration platform.

Ideal number of Users

1 - 1000+

1 - 999

Rating


2.4 / 5
(5)

4.2 / 5
(11)
Read All Reviews

Ease of Use


2.6 / 5

4.2 / 5

Customer Support


3.3 / 5

4.7 / 5

Features & Functionality


2 / 5

3.8 / 5

Value for Money


2.5 / 5

4 / 5

Product Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management
  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management

Screenshots

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View 4 screenshots 139268 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Dude Solutions Help Desk vs OfficeAmp

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OfficeAmp vs Dude Solutions Insight