Requuest vs ScriptRunner

Starting Price

$37.00/month/user

$38.00/month/user

Best For

IT support teams, helpdesk departments and customer service technicians

- Primary: SysAdmins and Service Desk it IT-Operations and Managed Service Provider. - Secondary: Departments and End User Self Service

Rating

(0)


4.5 / 5
(4)

Ideal number of Users

1 - 49

10 - 1000+

Ease of Use


4 / 5

Customer Support


5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • close Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • close Alerts / Escalation
  • close Automated Routing
  • check Customizable Branding
  • close Document Storage
  • close Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • close Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • close Real-time Chat
  • check Self Service Portal
  • close Service Level Agreement (SLA) Management
  • close Ticket Management

Screenshots

View 5 screenshots 40979 thumb
View 3 screenshots 130368 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Requuest vs ScriptRunner

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