elevio vs Requestor

Starting Price

$79.00/month

$40.00/month/user

Best For

From Start-ups to Enterprise companies, over 500 customers trust elevio to improve product education and reduce support loads.

HELP DESK and SERVICE DESK solutions in the corporate segment and in small and medium-sized companies. Operated in the cloud or on an on-site.

Rating


4.7 / 5
(26)
Read All Reviews

4.8 / 5
(8)
Read All Reviews

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4.7 / 5


  • "Overall an easy to use software that delivers value from the second it is implemented."

  • "Very easy to use, modern, disponibility of the support."


4.9 / 5


Customer Support


4.8 / 5



4.5 / 5


Features & Functionality


4.4 / 5


  • "Easy to implement in-app widget that delivers quick value to a support organisation."

  • "Frequent improvements and added functionality. Enables quick turnaround on document creation."


4.5 / 5


Value for Money


4.7 / 5



4.6 / 5


Product Features

  • check Alerts / Escalation
  • close Automated Routing
  • check Customizable Branding
  • check Document Storage
  • close Email Integration
  • check Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • close Real-time Chat
  • check Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 5 screenshots 177743 thumb
View 1 screenshot 46483 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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elevio vs Requestor

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