Support Desk vs WonderDesk

Rating


5 / 5
(3)

(0)

Starting Price

$7.00/one-time

$499.00

Best For

You have a project ? We realize it for you. Whatever your activity, society or project are, we will find the communication you need to realize it together.

For companies that want to streamline customer support, WonderDesk is a web-based platform that simplifies the customer service process. The focus of WonderDesk is customer tracking.

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


5 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket/Issue Tracking
  • check Alerts / Escalation
  • check Automated Routing
  • close Customizable Branding
  • close Document Storage
  • close Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • check Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket/Issue Tracking

Screenshots

View 1 screenshot 118206 thumb
View 1 screenshot 22604 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

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Support Desk vs WonderDesk

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