Gorgias vs Senedesk

Rating


4.5 / 5
(13)

(0)

Starting Price

$60.00/month

Not provided by vendor

Best For

B2C companies, eCommerce companies, or companies that are support intensive.

Senedesk is for companies that need an IT Help Desk and Asset tracking software. Senedesk is web-based and includes asset tracking, ticket management, and inventory managment features.

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • close Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • close Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management
  • close Alerts / Escalation
  • check Automated Routing
  • close Customizable Branding
  • close Document Storage
  • close Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • close Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 2 screenshots 68720 thumb
View 1 screenshot 153273 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Senedesk vs Gorgias

Gorgias vs Senedesk

Share

share Share Your Comparison of Senedesk vs Gorgias