Gorgias vs Samanage vs Splashtop On-Demand Support

Awards

Rating


4.5 / 5
(14)


4.5 / 5
(477)


5 / 5
(3)

Starting Price

$60.00/month

$19.00/month/user

$199.00/year/user

Best For

B2C companies, eCommerce companies, or companies that are support intensive.

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Technical support, help desk, IT, MSPs

Ideal number of Users

1 - 1000+

2 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

5 / 5

Customer Support


4.5 / 5

4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

4.5 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • close Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • close Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • close Alerts / Escalation
  • close Automated Routing
  • check Customizable Branding
  • close Document Storage
  • close Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • close Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • check Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • close Ticket Management

Screenshots

View 2 screenshots 68720 thumb
View 5 screenshots 101569 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Splashtop On-Demand Support vs Samanage vs Gorgias

Gorgias vs Samanage vs Splashtop On-Demand Support

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share Share Your Comparison of Splashtop On-Demand Support vs Samanage vs Gorgias