Milldesk vs EvantoDesk

Awards

Starting Price

Not provided by vendor

$15.00/month/user

Best For

Small and medium IT support center, and many departments

Specifically designed and priced for small and medium sized businesses from any industry.

Ideal number of Users

10 - 1000+

1 - 99

Rating


4.8 / 5
(5)

5 / 5
(3)

Ease of Use


4.4 / 5

5 / 5

Customer Support


4.8 / 5

4.7 / 5

Features & Functionality


4.4 / 5

5 / 5

Value for Money


4.6 / 5

5 / 5

Product Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management
  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management

Screenshots

View 5 screenshots 191428 thumb
View 3 screenshots 85241 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Milldesk vs EvantoDesk

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EvantoDesk vs Milldesk