HelpDesk vs EvantoDesk

Awards

Starting Price

$4.00/month/user

$15.00/month/user

Best For

From bootstrapped startups to global enterprises, HelpDesk is suitable for all companies, regardless of their size or industry.

Specifically designed and priced for small and medium sized businesses from any industry.

Rating


5 / 5
(2)

5 / 5
(3)

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use


5 / 5

5 / 5

Customer Support


5 / 5

4.7 / 5

Features & Functionality


5 / 5

5 / 5

Value for Money


5 / 5

5 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • close Document Storage
  • check Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • close Knowledge Base Management
  • check Multi-Channel Communication
  • close Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • close Document Storage
  • check Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • close Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 3 screenshots 159473 thumb
View 3 screenshots 85241 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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HelpDesk vs EvantoDesk

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