Kaseya BMS vs SolarWinds Take Control

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

IT Departments and MSPs looking to improve their Business Management processes.

Small to mid-size IT service providers and MSPs who want to provide excellent customer service.

Rating


4 / 5
(17)
Read All Reviews

4.3 / 5
(11)
Read All Reviews

Ideal number of Users

2 - 999

1 - 499

Ease of Use


4 / 5

4 / 5

Customer Support


3.8 / 5

4.2 / 5

Features & Functionality


3.6 / 5

4.2 / 5

Value for Money


4.1 / 5

4.1 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • close Customizable Branding
  • check Document Storage
  • check Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • close Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • close Knowledge Base Management
  • close Multi-Channel Communication
  • close Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 5 screenshots 60421 thumb
View 4 screenshots 130083 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Kaseya BMS vs SolarWinds Take Control

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