NinjaRMM vs TeamHeadquarters

Starting Price

$3.00/month

$28.00/month/user

Best For

For IT professional that need instantaneous response to user issues and secure their IT environments.

It departments between 10 and 500 IT members.

Rating


4.9 / 5
(66)
Read All Reviews

4.1 / 5
(9)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 499

Ease of Use


4.9 / 5

4.4 / 5

Customer Support


4.9 / 5

5 / 5

Features & Functionality


4.6 / 5

4 / 5

Value for Money


4.8 / 5

4.3 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • close Document Storage
  • close Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • close Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • close Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • close Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • close Knowledge Base Management
  • close Multi-Channel Communication
  • check Network Monitoring
  • close Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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NinjaRMM vs TeamHeadquarters

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