elevio vs SysAid

Awards

Starting Price

$79.00/month

Not provided by vendor

Best For

From Start-ups to Enterprise companies, over 500 customers trust elevio to improve product education and reduce support loads.

SysAid serves organizations spanning all industries and sizes from SMBs to Fortune 500 corporations. From our basic to enterprise edition, there is something to suit businesses of all magnitudes.

Rating


4.7 / 5
(26)
Read All Reviews

4.3 / 5
(171)
Read All Reviews

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4.7 / 5

4.3 / 5

Customer Support


4.8 / 5

4.2 / 5

Features & Functionality


4.4 / 5

4.3 / 5

Value for Money


4.7 / 5

4.3 / 5

Product Features

  • check Alerts / Escalation
  • close Automated Routing
  • check Customizable Branding
  • check Document Storage
  • close Email Integration
  • check Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 5 screenshots 177743 thumb
View 5 screenshots 37104 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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elevio vs SysAid

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