Nextiva vs Tender Support

Best For

Who Uses This Software?

Businesses looking to Interact with customers and prospects in real time and then monitor those interactions across the customer journey to gain a complete view of customers.

Tender Support is a customer service software ideal for companies who want to simplify the customer service process. Key features to Tender Support are a knowledge base and community forum.

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

$10.00/month

$49.00/month

Free Trial

Yes Not provided by vendor

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

Not provided by vendor
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Screenshots

View 5 screenshots 109159 thumb
View 1 screenshot 22606 thumb

Ratings

Overall


4.5 / 5
(170)
(0)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • close Documentation

share Share Your Comparison of Tender Support vs Nextiva


Nextiva vs Tender Support

Best For

Who Uses This Software?

Businesses looking to Interact with customers and prospects in real time and then monitor those interactions across the customer journey to gain a complete view of customers.

Tender Support is a customer service software ideal for companies who want to simplify the customer service process. Key features to Tender Support are a knowledge base and community forum.

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

$10.00/month

$49.00/month

Free Trial

Yes Not provided by vendor

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

Not provided by vendor
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Ratings

Overall


4.5 / 5
(170)
(0)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • close Documentation

Share Your Comparison of Tender Support vs Nextiva