SysAid vs NinjaRMM

Awards

Starting Price

Not provided by vendor

$3.00/month

Best For

SysAid serves organizations spanning all industries and sizes from SMBs to Fortune 500 corporations. From our basic to enterprise edition, there is something to suit businesses of all magnitudes.

For IT professional that need instantaneous response to user issues and secure their IT environments.

Rating


4.5 / 5
(154)


5 / 5
(62)

Ideal number of Users

2 - 1000+

1 - 999

Ease of Use


4.5 / 5

5 / 5

Customer Support


4 / 5

5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • close Automated Routing
  • close Customizable Branding
  • close Document Storage
  • close Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • close Knowledge Base Management
  • check Multi-Channel Communication
  • close Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • close Ticket Management

Screenshots

View 5 screenshots 37104 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of NinjaRMM vs SysAid

SysAid vs NinjaRMM

Share

share Share Your Comparison of NinjaRMM vs SysAid