HelpDesk vs Wowdesk

Starting Price

$4.00/month/user

$5.00/month/user

Best For

From bootstrapped startups to global enterprises, HelpDesk is suitable for all companies, regardless of their size or industry.

Business of all sizes ranging from early startups to Fortune 500 companies All Verticals: Technology- Retail- Financial - Healthcare - Logistics - Government - Professional Services- Public - NGOs

Rating


5 / 5
(2)

4.9 / 5
(8)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.8 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


5 / 5

4.9 / 5

Value for Money


5 / 5

4.3 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • close Document Storage
  • check Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • close Knowledge Base Management
  • check Multi-Channel Communication
  • close Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • close Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

View 3 screenshots 159473 thumb
View 5 screenshots 145322 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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HelpDesk vs Wowdesk

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