ServiceNow ITSM vs TeamSupport

Awards

Starting Price

Not provided by vendor

$50.00/month/user

Best For

Not provided by vendor

B2B Technology companies with support/product teams who want to reduce support costs by better understanding their customers, enhancing internal collaboration, & improving the customer experience.

Rating

(0)
4.5 / 5
(727)
Read All Reviews

Ideal number of Users

Not provided by vendor

2 - 1000+

Ease of Use


4.4 / 5

Customer Support


4.5 / 5

Features & Functionality


4.3 / 5

Value for Money


4.4 / 5

Product Features

Not provided by vendor
  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • check Document Storage
  • check Email Integration
  • check Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • check Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ServiceNow ITSM vs TeamSupport

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