ACANOTION Help Desk vs Helpy

Best For

Who Uses This Software?

ACANOTION Help Desk is for companies that want to simplify the help desk experience by providing a stripped down interface. ACANOTION is also a multichannel helpdesk program.

Startups, agencies, web/app vendors.

Target Customer Size (Users)

Not provided by vendor

1 - 499

Pricing

Starting Price

$995.00

Not provided by vendor

Free Trial

Not provided by vendor Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Screenshots

View 1 screenshot 22572 thumb
View 4 screenshots 129519 thumb

Ratings

Overall

(0)
4 / 5
(1)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Helpy vs ACANOTION Help Desk


ACANOTION Help Desk vs Helpy

ACANOTION Help Desk

by Help Desk Software Australia

Best For

Who Uses This Software?

ACANOTION Help Desk is for companies that want to simplify the help desk experience by providing a stripped down interface. ACANOTION is also a multichannel helpdesk program.

Startups, agencies, web/app vendors.

Target Customer Size (Users)

Not provided by vendor

1 - 499

Pricing

Starting Price

$995.00

Not provided by vendor

Free Trial

Not provided by vendor Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Ratings

Overall

(0)
4 / 5
(1)

Ease of Use


5 / 5

Customer Service


5 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Helpy vs ACANOTION Help Desk