LiveChat vs versaSRS HelpDesk

Awards

Starting Price

$16.00/month/user

$99.00/one-time/user

Best For

LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.

Medium to Enterprise businesses wishing to improve customer service and internal workflow & procedures.

Rating


4.6 / 5
(914)
Read All Reviews

4.7 / 5
(3)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.7 / 5

4.7 / 5

Customer Support


4.7 / 5

4.7 / 5

Features & Functionality


4.4 / 5

Value for Money


4.6 / 5

Product Features

  • check Alerts / Escalation
  • check Automated Routing
  • check Customizable Branding
  • close Document Storage
  • check Email Integration
  • check Interaction Tracking
  • check IT Asset Management
  • check Knowledge Base Management
  • check Multi-Channel Communication
  • close Network Monitoring
  • check Real-time Chat
  • check Self Service Portal
  • close Service Level Agreement (SLA) Management
  • check Ticket Management
  • check Alerts / Escalation
  • close Automated Routing
  • close Customizable Branding
  • check Document Storage
  • check Email Integration
  • close Interaction Tracking
  • close IT Asset Management
  • check Knowledge Base Management
  • close Multi-Channel Communication
  • check Network Monitoring
  • close Real-time Chat
  • close Self Service Portal
  • check Service Level Agreement (SLA) Management
  • check Ticket Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
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LiveChat vs versaSRS HelpDesk

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share Share Your Comparison of versaSRS HelpDesk vs LiveChat