assyst vs Wisdom

Best For

Who Uses This Software?

Axioss enterprise ITSM software, assyst, is purpose-built to transform businesses with over 150 in IT, from technology-focused cost centres to profitable business-focused customer service teams.

Wisdom is a screensharing and live view application desiged to allow comapanies to assist their customers through screensharing and remote access.

Target Customer Size (Users)

100 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$89.00/month

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Screenshots

Capterra screenshot placeholder
View 5 screenshots 116687 thumb

Ratings

Overall


3.5 / 5
(2)

4 / 5
(1)

Ease of Use


4 / 5

4 / 5

Customer Service


4 / 5

4 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Wisdom vs assyst


assyst vs Wisdom

assyst

by Axios Systems

Best For

Who Uses This Software?

Axioss enterprise ITSM software, assyst, is purpose-built to transform businesses with over 150 in IT, from technology-focused cost centres to profitable business-focused customer service teams.

Wisdom is a screensharing and live view application desiged to allow comapanies to assist their customers through screensharing and remote access.

Target Customer Size (Users)

100 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$89.00/month

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Ratings

Overall


3.5 / 5
(2)

4 / 5
(1)

Ease of Use


4 / 5

4 / 5

Customer Service


4 / 5

4 / 5

Features & Functionality


5 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Wisdom vs assyst