Close Support vs SupaDESK

Best For

Who Uses This Software?

Ideal for large companies, Close Support is a multi-user service desk application. The application contains both an Email Responder and a Support Web application.

Any Industry.

Target Customer Size (Users)

1 - 49

10 - 999

Pricing

Starting Price

$295.00/one-time

$200.00/month/user

Free Trial

Not provided by vendor Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Screenshots

View 1 screenshot 22578 thumb
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Ratings

Overall

(0)
5 / 5
(12)

Ease of Use


5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Close Support vs SupaDESK

Close Support

by Close Fit Software

Best For

Who Uses This Software?

Ideal for large companies, Close Support is a multi-user service desk application. The application contains both an Email Responder and a Support Web application.

Any Industry.

Target Customer Size (Users)

1 - 49

10 - 999

Pricing

Starting Price

$295.00/one-time

$200.00/month/user

Free Trial

Not provided by vendor Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Ratings

Overall

(0)
5 / 5
(12)

Ease of Use


5 / 5

Customer Service


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of SupaDESK vs Close Support