Help Desk Software Pricing Guide

Compare pricing for top help desk software systems using this guide. Find the most up-to-date costs for help desk solutions and get details about each of these tools by clicking on the name of the software. Learn more about their features and functionality and read user reviews. For a complete list of help desk solutions, visit Capterra's Help Desk software directory.

  Product Free Version Starting Price Frequency Per User Price Details
Virtual Workforce $1 Monthly Yes
Agile CRM $9 Monthly Yes
Agiloft $45 Monthly Yes
Alcea HelpDesk $20 Monthly Yes Site Licences are also available. Contact us for more info.
Alloy Navigator $11 Monthly Yes Based on # of techs/computers, no cost for supported customers/hardware
ScriptRunner $38 Monthly Yes
Opsgenie $15 Monthly Yes
Jira Service Desk $10 Monthly No
Bitrix24 $39 Monthly No
Cayzu $4 Monthly Yes
ClickDesk $10 Monthly Yes 3 paid tiers are available ($14.99, $24.99, $39.99) charved monthly.
Computicate PSA $49 Monthly Yes Pay per month for what you use. No setup fees, no multi-year contracts.
ConnectWise Control $19 Monthly Yes
Dixa $19 Monthly Yes $19 per agent/mo. includes essentials for phone, email, chat & messenger.
elevio $79 Monthly No
TeamHeadquarters $28 Monthly Yes
Freshdesk $19 Monthly Yes
Freshservice $19 Monthly Yes
Front App $15 Monthly Yes
Genesys PureCloud $70 Monthly Yes Subscription and usage based pricing options available.
Hiver $14 Monthly Yes 2 Shared Mailbox
Web Tracks $295 One-time No
everything HelpDesk $20 Monthly Yes Priced by # of technicians billed annually or monthly. FREE up to 3 techs
HappyFox $29 Monthly Yes 4 tiers of pricing ($29, $49, $69, $89) per user per month. 3 agents min.
Help Scout $12 Monthly Yes
HelpOnClick Live Chat $12 Monthly Yes Discounts available on quarterly and annual plans
Helpshift $95 Monthly No Professional, Billed Annually
KronoDesk $20 Monthly Yes It is priced per # support agents per month, unlimited end users.
ISL Light Remote Desktop $20 Monthly No Priced per simultaneous session. No other limits.
Issuetrak $59 Monthly Yes Agents require license. End Users are free & unlimited. Cloud & on-prem.
Jitbit HelpDesk $13 Monthly Yes Hosted services are broken into 4 main tiers. 3 downloaded options
Kayako $15 Monthly Yes
Kustomer $99 Monthly Yes
LiveChat $16 Monthly Yes
LiveHelpNow Suite $19 Monthly Yes
LogMeIn Rescue $149 Monthly Yes Discount for annual purchase
ServiceDesk Plus $120 Annually Yes
Mojo Helpdesk $7 Monthly Yes Three three paid tiers ($29, $99, $399)
IncidentMonitor $36 Monthly Yes We offer on premise (purchase or subscription) and SaaS. All in one price
NetHelpDesk $25 Monthly Yes Full pricing on our website. https://www.nethelpdesk.com/prices.htm
NinjaRMM $3 Monthly No Simple Per Device pricing model, pay as you go.
Paldesk $16 Monthly Yes
Tracker $49 Monthly Yes
LiveAgent $9 Monthly Yes No contracts. Fair usage month-to-month billing policy.
Salesforce Essentials $25 Monthly Yes
Salesforce Service Cloud $25 Monthly Yes Billed Annually.
Samanage $19 Monthly Yes We have 3 flexible editions starting at $19/agent/month & $.40/asset/month.
SeamlessDesk $19 Monthly Yes Priced by package of agents (3 at a time) Unlimited access to all features
Softeligent $250 Monthly No fixed price simplified based on company size and overall IT telecom spend
Web Help Desk $695 One-time Yes
Splashtop On-Demand Support $199 Annually Yes
Supportbench $20 Monthly Yes We break the relationship between features + price giving you more for less
TeamSupport $50 Monthly Yes Per month, per user with annual billing
Teamwork Desk $7 Monthly Yes
ServiceWise $20 Monthly Yes
TOPdesk $55 Monthly No
Vision Helpdesk $8 Monthly Yes Starts from $8 per mo per staff agent..
Wowdesk $5 Monthly Yes
Wrike $10 Monthly Yes Professional: $9.8/user/mo Business: $24.6/user/mo Enterprise: contact us
Zendesk $5 Monthly Yes Please look at our pricing on the website for more details

Compare all software products on Capterra's Help Desk Software Directory.