Help Desk Software Pricing Guide

Compare pricing for top help desk software systems using this guide. Find the most up-to-date costs for help desk solutions and get details about each of these tools by clicking on the name of the software. Learn more about their features and functionality and read user reviews. For a complete list of help desk solutions, visit Capterra's Help Desk software directory.

  Product Free Version Starting Price Frequency Per User Price Details
Agile CRM $9 Monthly Yes
Agiloft $45 Monthly Yes
Alcea HelpDesk $20 Monthly Yes Site Licences are also available. Contact us for more info.
Alloy Navigator $11 Monthly Yes Based on # of techs/computers, no cost for supported customers/hardware
Atera $79 Monthly Yes Technician based Pricing plan with unlimited Servers and Workstations.
Jira Service Desk $10 Monthly No
AzureDesk $12 Monthly Yes Priced by # of agents billed annually or monthly.
Cayzu $12 Monthly Yes
ClickDesk $10 Monthly Yes
ConnectWise Control $19 Monthly Yes
Dixa $15 Monthly Yes Starting at $15 per agent/mo. Includes essentials for email, chat & phone.
elevio $79 Monthly No
DiamanteDesk $49 Monthly Yes
TeamHeadquarters $28 Monthly Yes Billed on an annual basis.
EvantoDesk $15 Monthly Yes evantodesk.com/pricing
FocalScope $20 Monthly Yes
Freshservice $19 Monthly Yes
Freshdesk $19 Monthly Yes
Front $15 Monthly Yes
Genesys PureCloud $70 Monthly Yes Subscription and usage based pricing options available.
Web Tracks $295 One-time No
everything HelpDesk $20 Monthly Yes Priced by # of technicians billed annually or monthly. FREE up to 3 techs
HappyFox $29 Monthly Yes
Help Scout $8 Monthly Yes
HelpOnClick Live Chat $12 Monthly Yes Discounts available on quarterly and annual plans
Helprace $9 Monthly Yes Pay for the service you need. Choose between multiple app combinations.
Helpshift $95 Monthly No Professional, Billed Annually
KronoDesk $20 Monthly Yes It is priced per # support agents per month, unlimited end users.
Issuetrak $19 Monthly Yes Team pricing or Unlimited End Users w/ Support model. Cloud & on-premises.
Jitbit HelpDesk $13 Monthly Yes
Kayako $15 Monthly Yes
Kustomer $49 Monthly Yes
LiveChat $16 Monthly Yes
LiveHelpNow Suite $19 Monthly Yes
LogMeIn Rescue $149 Monthly Yes Discount for annual purchase
ServiceDesk Plus $120 Annually Yes
Mojo Helpdesk $7 Monthly Yes
IncidentMonitor $36 Monthly Yes We offer on premise (purchase or subscription) and SaaS. All in one price
NetHelpDesk $25 Monthly Yes Sold on a named agent basis and can be bought outright or on a subscription
NinjaRMM $3 Monthly No Simple Per Device pricing model, pay as you go.
Tracker $49 Monthly Yes
LiveAgent $9 Monthly Yes
Salesforce Essentials $25 Monthly Yes
Salesforce $25 Monthly Yes Billed Annually.
Samanage $19 Monthly Yes We have 3 flexible editions starting at $19/agent/month & $.40/asset/month.
SeamlessDesk $19 Monthly Yes Priced by package of agents (3 at a time) Unlimited access to all features
Splashtop On-Demand Support $199 Annually Yes
SupaDESK $200 Monthly Yes
Supportbench $20 Monthly Yes All features are included with any plan.
TeamSupport $50 Monthly Yes Per month, per user with annual billing
Teamwork Desk $7 Monthly Yes
ServiceWise $20 Monthly Yes
Vision Helpdesk $8 Monthly Yes Starts from $8 per mo per staff agent..
Vivantio Pro $60 Monthly Yes
Wrike $10 One-time Yes Professional: $9.8/user/mo Business: $24.6/user/mo Enterprise: contact us
Zendesk $5 Monthly Yes Please look at our pricing on the website for more details

Compare all software products on Capterra's Help Desk Software Directory.