AgencyCore vs istCare

Starting Price

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Best For

We serve US based health care organizations serving home health patients nationally. Our software users include: Administrators, Director of Nursing, Case Managers, Clinicians, Administrative Staff, Billers, Home Health Aides, Therapists, Physicians and Quality Assurance

Residential Care Homes


4.1 / 5
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Ideal number of Users

1 - 1000+


Ease of Use

4.3 / 5

  • "I love the ease of use and the training they provide. I like that they have videos we can watch over and over again to learn their system."

  • "I believe this software it's somewhat easy to use. The service people are very nice and very helpful."

Customer Support

4.1 / 5

  • "Ease of use, availability of an expert to help you through any difficulties, and excellent customer service for the most part."

  • "Its very easy to learn, they have a very good customer service, when and if you need help with something."

Features & Functionality

4 / 5

  • "The software is so easy to navigate and the customer service representatives are very kind, courteous, and helpful."

  • "I was also quite impressed with the proactive customer service approach in which they repeatedly contacted me to ensure my question was answered."

Value for Money

3.7 / 5

  • "Look at 3-5 vendors for what they have to offer, and you will be convinced this is the best system for a very reasonable price."

  • "Ability for software to meet applicable standard/compliance. Revenue cycle management, ensuring appropriate reimbursement."

Product Features

  • check Billing & Invoicing
  • close Charting
  • check Electronic Signature
  • check Employee Tracking
  • check Medication Database
  • check Patient Intake
  • check Scheduling
  • check Time / Task Reporting
Not provided by vendor


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  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online


  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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AgencyCore vs istCare


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