ReservationKey vs GuestPoint

Starting Price

$29.00/month

$125.00/month

Best For

Booking system for independent properties in the hospitality industry such as hotels, motels, Resorts, Inns, campgrounds, cabins, cottages & B&Bs. Our customers are very satisfied. Read our Reviews

Small to Medium sized accommodation properties (hotel, motel, resort, Inn & B&B) looking to manage all guest records, reservations & online presence with a easy-to-learn, and simple-to-use tool.

Ideal number of Users

1 - 99

1 - 49

Rating


4.9 / 5
(85)
Read All Reviews

4.2 / 5
(22)
Read All Reviews

Ease of Use


4.7 / 5


  • "It can be customized to fit your needs and if very easy to use. When you need help with features you can post to the forum and the customer representative will get back to you in a timely manner."

  • "I have found Reservation Key user friendly and intuitive. I have appreciated the technical support when I have had questions on the inner workings of Reservation Key."


4.3 / 5


Customer Support


4.9 / 5


  • "The customer service is great and responsive and have even worked with our Association of 9 B&B's to help create a custom availability chart."

  • "Customer Support help was timely and generous. We've used Reservation Key for at least 10 years if my (admittedly elderly) brain serves me correctly."


4.2 / 5


Features & Functionality


4.8 / 5


  • "The pros are the ease of use, even for me. ReservationKey is very intuitive and where there are questions, they are super responsive and ready to help."

  • "Most of all, the representative is very responsive. If I don't understand something or I want to do something unusual, he helps me get the problem solved quickly and graciously."


4.1 / 5


Value for Money


5 / 5


  • "We have been very pleased with its functionality and capability and for our needs it has been a very cost effective solution. We would highly recommend giving this try."

  • "The price is amazing for what you get...and the support is fast and reliable. I have used many different PMSs in my career, for both large chain, and small boutique hotels."


4 / 5


Product Features

  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property

Screenshots

View 5 screenshots 126610 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ReservationKey vs GuestPoint

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GuestPoint vs ReservationKey