OpenHotel vs Tripleseat

Starting Price

$60.00/month

Not provided by vendor

Best For

Properties of all types that are looking for a robust solution that is easy to use, learn and implement. We will be with you every step of the way.

Restaurant, Hotels, and Unique Venues with Private Dining and Banquet spaces.

Rating


4.8 / 5
(17)
Read All Reviews

4.7 / 5
(286)
Read All Reviews

Ideal number of Users

1 - 99

1 - 1000+

Ease of Use


4.8 / 5


  • "They are very responsive and helpful, the only time it is difficult is over the weekends as they only have an emergency line open."

  • "Overall, this software is very easy to use and quite functional."


4.6 / 5


  • "What I love the most about this software is how user friendly it is along with the ability to create and run reports."

  • "It is so easy to use and helps overall communication with both clients and colleagues. Clients love how easy it is to review contracts and BEOs."

Customer Support


4.9 / 5


  • "Customer support is extremely responsive. They will go as far as making programming changes to meet your particular needs if necessary."

  • "Most importantly, the support team did the heavy lifting during set up, and when I took over, they were there every step of the way."


4.7 / 5


  • "Great add ons and updates. Awesome customer service and ability to customize your experience."

  • "Easy to use, great functionality, responsive customer care, and very affordable."

Features & Functionality


4.6 / 5



4.5 / 5


  • "They have very friendly staff, who are very helpful and their weekly training seminars are useful for continuing education and ongoing training."

  • "I like that it has lots of flexibility for different venues / types of use. The user interface is very clean and easy."

Value for Money


4.9 / 5



4.7 / 5


  • "WE love using and integrating Tripleseat to our events here at Cheekwood. Tripleseat is easy to use and the support is right on the money."

  • "Seeing generated and forecasted revenue. Having all our contacts saved in one place."

Product Features

  • close Built-in Accounting
  • close Catering
  • check CRM
  • close Employee Management
  • check Extended Stay
  • check GDS/OTA Integration
  • close Loyalty Program
  • check Maintenance Management
  • check Marketing Automation
  • check Multi-Property
  • check Online Booking
  • check Point of Sale (POS)
  • check Single Property
  • check Vacation Rental
  • close Built-in Accounting
  • check Catering
  • check CRM
  • close Employee Management
  • close Extended Stay
  • close GDS/OTA Integration
  • close Loyalty Program
  • close Maintenance Management
  • close Marketing Automation
  • check Multi-Property
  • close Online Booking
  • close Point of Sale (POS)
  • check Single Property
  • close Vacation Rental

Screenshots

View 2 screenshots 142276 thumb
View 5 screenshots 75698 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

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OpenHotel vs Tripleseat

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