innRoad vs RoomKeyPMS

Starting Price

$200.00/month

$250.00/month

Best For

innRoad is a cloud-based PMS designed to meet the needs of properties of all sizes including hotels, motels, resorts, B&Bs, lodges and campgrounds. Serving the United States, Canada and the UK.

RoomKeyPMS is your single, integrated hotel software provider for independent hotels and chain properties. With hundreds of integrations we can work with hotels to optimize operations.

Rating


4.5 / 5
(171)
Read All Reviews

4.1 / 5
(46)
Read All Reviews

Ideal number of Users

1 - 499

1 - 499

Ease of Use


4.4 / 5


  • "It is pretty user friendly and we have had great success training the new staff that have come on board without any issue."

  • "I love the ease of use that InnRoad provides. I can maneuver all over the website without having difficulty figuring out what each tab describes."


4.2 / 5


  • "Intuitive nature of the software (anticipates what the clerk needs to do next). Credit Card Processing has been extremely easy and user friendly."

  • "Easy to use and captures information for data capture."

Customer Support


4.6 / 5


  • "It is pretty easy once you learn how to use it, when you have never used it before. And the help desk is really good about helping you."

  • "You can make it as simple as you like or as detailed. The customer service is excellent and always ready to help."


4.2 / 5


  • "Program is maturing and getting better. Customer service is excellent, which superceeds any complaints."

  • "Updates on a regular basis to keep up with client requests. Knowledgeable support staff."

Features & Functionality


4.4 / 5


  • "We are new to innRoad, but so far our experience has been great. The support in helping us get started and navigate the site has been phenomenal."

  • "Customer support is quite capable and impressive given the large number of smaller businesses they're serving and supporting."


3.9 / 5


  • "The ability to build reports using all the different fields Room Key has would be really helpful, so each user can get the information needed."

  • "RSI allows us the maximize presence with the GDS by offering a two-way interface that is so easy to use and gives maximum control."

Value for Money


4.4 / 5


  • "Ease of use and excellent training support helps users get up and running quickly. Competitive pricing helps small properties remain profitable."

  • "This system is close to perfect for our small inns and the pricing structure is ideal in comparison to other PMS systems."


4.2 / 5


Product Features

  • check Built-in Accounting
  • close Catering
  • check CRM
  • check Employee Management
  • check Extended Stay
  • check GDS/OTA Integration
  • check Loyalty Program
  • check Maintenance Management
  • check Marketing Automation
  • check Multi-Property
  • check Online Booking
  • close Point of Sale (POS)
  • check Single Property
  • check Vacation Rental
  • close Built-in Accounting
  • check Catering
  • close CRM
  • close Employee Management
  • check Extended Stay
  • check GDS/OTA Integration
  • check Loyalty Program
  • check Maintenance Management
  • check Marketing Automation
  • check Multi-Property
  • check Online Booking
  • check Point of Sale (POS)
  • check Single Property
  • close Vacation Rental

Screenshots

View 5 screenshots 38464 thumb
View 5 screenshots 25424 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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innRoad vs RoomKeyPMS

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