RoomKeyPMS vs Hostaway

Starting Price

$250.00/month

Not provided by vendor

Best For

RoomKeyPMS is your single, integrated hotel software provider for independent hotels and chain properties. With hundreds of integrations we can work with hotels to optimize operations.

Vacation rental managers with 5-500 properties that want to seamlessly manage all rental channels, guest reservations, messages, teams and more with one software platform with great 24/7 support.

Rating


4.1 / 5
(46)
Read All Reviews

4.4 / 5
(45)
Read All Reviews

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use


4.2 / 5


  • "Intuitive nature of the software (anticipates what the clerk needs to do next). Credit Card Processing has been extremely easy and user friendly."

  • "Easy to use and captures information for data capture."


4.3 / 5


  • "The idea is great to combine all channels, however I came to some difficulties to aligning them and publishing my space in other portals."

  • "So simple and easy to use! no more hassle with many calendars."

Customer Support


4.2 / 5


  • "Program is maturing and getting better. Customer service is excellent, which superceeds any complaints."

  • "Updates on a regular basis to keep up with client requests. Knowledgeable support staff."


4.5 / 5


  • "We really like this channel manager. It's really intuitive and any doubts we had were cleared really fast by customer support."

  • "It is cheaper than others. The support replies very fast."

Features & Functionality


3.9 / 5


  • "The ability to build reports using all the different fields Room Key has would be really helpful, so each user can get the information needed."

  • "RSI allows us the maximize presence with the GDS by offering a two-way interface that is so easy to use and gives maximum control."


4.2 / 5


Value for Money


4.2 / 5



4.4 / 5


  • "Since I manage less than 10 rentals, I needed something with reasonable costs and that fit my workflow."

  • "Able to have direct bookings from site has easily made it easier to generate more revenue and easier on the end user."

Product Features

  • close Built-in Accounting
  • check Catering
  • close CRM
  • close Employee Management
  • check Extended Stay
  • check GDS/OTA Integration
  • check Loyalty Program
  • check Maintenance Management
  • check Marketing Automation
  • check Multi-Property
  • check Online Booking
  • check Point of Sale (POS)
  • check Single Property
  • close Vacation Rental
  • close Built-in Accounting
  • close Catering
  • close CRM
  • close Employee Management
  • close Extended Stay
  • check GDS/OTA Integration
  • close Loyalty Program
  • close Maintenance Management
  • close Marketing Automation
  • check Multi-Property
  • check Online Booking
  • close Point of Sale (POS)
  • check Single Property
  • check Vacation Rental

Screenshots

View 5 screenshots 25424 thumb
View 5 screenshots 88041 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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RoomKeyPMS vs Hostaway

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