HotelTap vs innRoad

Starting Price

$69.00/month

$200.00/month

Best For

Hotels in the USA

innRoad is a cloud-based PMS designed to meet the needs of properties of all sizes including hotels, motels, resorts, B&Bs, lodges and campgrounds. Serving the United States, Canada and the UK.

Rating

(0)
4.5 / 5
(171)
Read All Reviews

Ideal number of Users

10-49

1 - 499

Ease of Use




4.4 / 5


  • "It is pretty user friendly and we have had great success training the new staff that have come on board without any issue."

  • "I love the ease of use that InnRoad provides. I can maneuver all over the website without having difficulty figuring out what each tab describes."

Customer Support




4.6 / 5


  • "It is pretty easy once you learn how to use it, when you have never used it before. And the help desk is really good about helping you."

  • "You can make it as simple as you like or as detailed. The customer service is excellent and always ready to help."

Features & Functionality




4.4 / 5


  • "We are new to innRoad, but so far our experience has been great. The support in helping us get started and navigate the site has been phenomenal."

  • "Customer support is quite capable and impressive given the large number of smaller businesses they're serving and supporting."

Value for Money




4.4 / 5


  • "Ease of use and excellent training support helps users get up and running quickly. Competitive pricing helps small properties remain profitable."

  • "This system is close to perfect for our small inns and the pricing structure is ideal in comparison to other PMS systems."

Product Features

Not provided by vendor
  • check Built-in Accounting
  • close Catering
  • check CRM
  • check Employee Management
  • check Extended Stay
  • check GDS/OTA Integration
  • check Loyalty Program
  • check Maintenance Management
  • check Marketing Automation
  • check Multi-Property
  • check Online Booking
  • close Point of Sale (POS)
  • check Single Property
  • check Vacation Rental

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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HotelTap vs innRoad

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