roomMaster vs SMS|Host

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

Independent Hotels and Resorts with 5 to 5000 Rooms. roomMaster is very scalable from a feature standpoint and price point with custom packages to fit almost any need.

Luxury Hotels and Resorts Mountain and Ski Resorts Condo Timeshare Hotel Golf Resort Beach Resort Wellness Resorts & Retreats

Rating


4.3 / 5
(49)
Read All Reviews

4.4 / 5
(5)

Ideal number of Users

1 - 1000+

10 - 499

Ease of Use


4.2 / 5


  • "I have used Room master for over 18 years. It is very user friendly, easy to use, the changes and upgrades to new features happen regularly."

  • "Consider all aspects when evaluating a property management system. Consider the ease of use for your employees."


4.4 / 5


Customer Support


4.2 / 5



4.8 / 5


Features & Functionality


4.1 / 5


  • "M happy with roomMaster. We have it in 6 of our hotels and will continue looking to it for future hotels we acquire."

  • "As a summer resort, we need to be able to train quickly, and the software training mode allows for an easy transition."


4 / 5


Value for Money


4.1 / 5


  • "They are continually making thoughtful, well-engineered enhancements. Also, the pricing is amazing."

  • "We save a ton of money on support fees compared to the big guys."


4.2 / 5


Product Features

  • check Built-in Accounting
  • close Catering
  • check CRM
  • close Employee Management
  • check Extended Stay
  • check GDS/OTA Integration
  • close Loyalty Program
  • check Maintenance Management
  • check Marketing Automation
  • check Multi-Property
  • check Online Booking
  • check Point of Sale (POS)
  • check Single Property
  • close Vacation Rental
  • close Built-in Accounting
  • close Catering
  • check CRM
  • close Employee Management
  • close Extended Stay
  • check GDS/OTA Integration
  • check Loyalty Program
  • check Maintenance Management
  • close Marketing Automation
  • check Multi-Property
  • check Online Booking
  • check Point of Sale (POS)
  • check Single Property
  • check Vacation Rental

Screenshots

View 5 screenshots 77381 thumb
View 5 screenshots 64807 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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roomMaster vs SMS|Host

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