CareLogic Enterprise vs CareDirector

Starting Price

Not provided by vendor Not provided by vendor

Best For

Enterprise-level, SaaS solution for community mental health centers, substance use agencies, residential treatment facilities, public health departments, and more.

Social work case management platform for all businesses which helps with financial administration, billing, document storage, reporting, consumer portal, mobile access and more.

Ideal number of Users

10 - 1000+

1 - 1000+

Rating


3.9 / 5
(328)
Read All Reviews
(0)

Ease of Use


3.8 / 5


  • "I dislike updates to any software. They always seem to have problems, and even when there are not problems there is an unfortunate learning curve."

  • "Features and ease of use have improved over the years since our implementation. Most of the billing and AR features work as intended."



Customer Support


3.6 / 5


  • "Snagged often, problems often, customer service was somewhat dependent on the day."

  • "Customer support through implementation was excellent, customer support is less responsive after implementation, but does take care significant issues."



Features & Functionality


3.6 / 5


  • "Not only does the system fail to communicate on the back end, it typically requires a minimum of 8 + clicks to navigate anywhere within the system."

  • "Carelogic is focused on providing a client focused positive end user experience."



Value for Money


3.6 / 5


  • "The reporting is still lacking - we have to pay a contractor to write the reports for us with is costly for our agency."

  • "Addition of new features by Qualifacts and staying on top of changes in our State have made it well worth our time, energy and money."



Product Features

  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Document Management
  • Reporting & Statistics
  • Scheduling
  • Time Tracking
  • Training Management
  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Document Management
  • Reporting & Statistics
  • Scheduling
  • Time Tracking
  • Training Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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CareLogic Enterprise vs CareDirector

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