Penelope vs CareLogic Enterprise

Starting Price

Not provided by vendor Not provided by vendor

Best For

Mid-to-large sized multi-service nonprofits and human service organizations who need secure, cloud-based software that's flexible, configurable, and that helps improve client engagement and outcomes.

Enterprise-level, SaaS solution for community mental health centers, substance use agencies, residential treatment facilities, public health departments, and more.

Rating


4.3 / 5
(57)
Read All Reviews

3.9 / 5
(327)
Read All Reviews

Ideal number of Users

10 - 1000+

10 - 1000+

Ease of Use


3.7 / 5


  • "Penelope enable us to document all events by client. Easy to train any new employees-user friendly."

  • "Penelope has allowed our staff to work more cohesively by providing a user friendly database."


3.8 / 5


  • "The staff have been great, but the system itself is not as user friendly and functional as I would like."

  • "The top thing that I like about Carelogic is the fact that it is user friendly and customizing allowing our company better utilize all resources."

Customer Support


4.2 / 5


  • "Excellent customer service. Very easy to use the site."

  • "Easy to get data by staff, client, date, service type, etc. Staff can do collaborative documentation with client in the community."


3.6 / 5


  • "I also love the strong customer community - where customers go to share and help each other with everything about the software."

  • "The customer service and support has been amazing. So wonderful to have this from company."

Features & Functionality


4 / 5


  • "It is nice that you can build the site around your company."

  • "Having spent the past year learning how to navigate the software, our team is impressed with the detail it is able to capture."


3.6 / 5


  • "I like that it is an EHR and the Support Team is awesome. When I have a question, they get back to me quickly."

  • "Carelogic is focused on providing a client focused positive end user experience."

Value for Money


4.2 / 5



3.6 / 5


  • "I like the revenue cycle in carelogic. The tracking of services scheduled."

  • "We have increased our revenue, it has helped us in crease our cash-flow and decrease the amount of time our claims are sitting in A/R."

Product Features

  • check Case Management
  • close Certification & Licensing
  • check Child Welfare Management
  • check Document Management
  • check Reporting & Statistics
  • check Scheduling
  • check Time Tracking
  • check Training Management
  • check Case Management
  • check Certification & Licensing
  • check Child Welfare Management
  • check Document Management
  • check Reporting & Statistics
  • check Scheduling
  • close Time Tracking
  • check Training Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Penelope vs CareLogic Enterprise

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