Coolfront vs ServiceTitan

Starting Price

Not provided by vendor Not provided by vendor

Best For

HVAC, Plumbing, & Electrical Contractors moving to app-based work order management. Includes a thorough flat-rate pricing database of over 30,000 repairs but supports any pricing model.

Residential HVAC, plumbing, electrical, garage door, and chimney sweep companies looking to grow their revenue, streamline their business, supercharge their team, and delight their customers.

Rating


4.3 / 5
(420)
Read All Reviews

4.6 / 5
(137)
Read All Reviews

Ideal number of Users

1 - 499

2 - 1000+

Ease of Use


4.2 / 5


  • "I like that it is fast and user friendly, easy to use. I also like that when there is an issue it is easily fixed most of the time."

  • "The fact that you can search for different fixes in the field is very user friendly. Our techs love the product."


4.5 / 5


  • "We have been using ServiceTitan since September 2014 and love all the features. Easy to use and great for keeping track of jobs and payments."

  • "I really like the modern look and all the features Service Titan has to offer. It is easy to use, and I like using the app."

Customer Support


4.4 / 5


  • "The ease and speed of working a take off is great. That coupled with the awesome customer service makes this program well worth the money."

  • "EASY TO LEARN, TECH SUPPORT WAS HELPFUL. HELPS PUT PRICING IN THERE."


4.7 / 5


  • "The customer service team is very kind and really helpful. You can tell they really love what they do."

  • "I highly recommend the program to all service companies. The program works great and the support team is very helpful."

Features & Functionality


3.9 / 5


  • "We have seen better profits on repairs with the flat rate program. Am quite satisfied overall with only a few things that could be more useful."

  • "Great for start up companies. Love the flatmate pricing thats built in."


4.4 / 5


  • "Today I have needed to bug them twice now and they were quick and super helpful. This is the best software for service providers."

  • "Service Titan is very user friendly. Customer service are very quick to help with any issue."

Value for Money


4.3 / 5


  • "They have great pricing and fantastic customer support. I recommend them to everyone and anyone with a small service business."

  • "It is nice to have the pricing in front of customers before repairs. Customers also appreciate that."


4 / 5


  • "There are many people happy with the functionality of the product. My concern is more to do with pricing and customer service."

  • "The ability to add prices and services to anything."

Product Features

  • check Billing & Invoicing
  • check Commercial/Industrial
  • check Cost Database
  • close Data Import / Export
  • check Equipment Maintenance
  • close Financing Management
  • check Labor Rates
  • check Quotes/Proposals
  • check Scheduling
  • close Takeoff
  • check Billing & Invoicing
  • close Commercial/Industrial
  • close Cost Database
  • check Data Import / Export
  • check Equipment Maintenance
  • check Financing Management
  • check Labor Rates
  • check Quotes/Proposals
  • check Scheduling
  • close Takeoff

Screenshots

View 5 screenshots 158428 thumb
View 5 screenshots 95658 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Coolfront vs ServiceTitan

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