Service Fusion vs Pointman

Starting Price

$99.00/month

Not provided by vendor

Best For

We serve over 3,000 small and mid-sized field service companies in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.

Residential plumbing, HVAC, and electrical contractors who want to implement better processes and policies, who want to find and keep good people, and who are committed to excellence.

Rating


4.5 / 5
(121)
Read All Reviews

4.7 / 5
(19)
Read All Reviews

Ideal number of Users

2 - 99

2 - 49

Ease of Use


4.5 / 5


  • "The ease of use for both the office and the field is amazing. This is a robust system that will do a lot of things that others will not."

  • "The software is easy to use and Service Fusion has excellent customer service if you get in a bind."


4.4 / 5


Customer Support


4.6 / 5


  • "The product is outstanding, but so is the customer service. A couple of areas that need improvement are."

  • "It worked great for us out of the box. Customer service/Tech support is very good."


4.9 / 5


  • "Customer Service when addressing any issue regarding the program. Excellent response time either by phone or e-mail."

  • "The customer service you will receive using Field Nimble software is superior."

Features & Functionality


4.2 / 5


  • "Integrating with Quickbooks is a lifesaver. I love being able to email invoices directly to customers from Service Fusion."

  • "The best thing about Service Fusion are the options for customization. We have built this program to fit our every need and then some."


4.6 / 5


Value for Money


4.6 / 5


  • "So far so good, we love the price, the user friendly ability and setup, and all of the features with the ability to customize it as we please."

  • "Cost was really good for the quality of the solution."


4.8 / 5


Product Features

  • check Billing & Invoicing
  • close Commercial/Industrial
  • close Cost Database
  • check Data Import / Export
  • close Equipment Maintenance
  • close Financing Management
  • close Labor Rates
  • check Quotes/Proposals
  • check Scheduling
  • close Takeoff
  • check Billing & Invoicing
  • close Commercial/Industrial
  • check Cost Database
  • check Data Import / Export
  • close Equipment Maintenance
  • close Financing Management
  • check Labor Rates
  • check Quotes/Proposals
  • check Scheduling
  • close Takeoff

Screenshots

View 5 screenshots 133619 thumb
View 5 screenshots 164852 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Pointman vs Service Fusion

Service Fusion vs Pointman

Share

share Share Your Comparison of Pointman vs Service Fusion