ServiceBox vs Dataforma

Starting Price

Not provided by vendor

$69.99/month/user

Best For

ServiceBox is designed for Service Companies specifically. We spent months in the trenches, testing and experimenting with service companies to make the software work specifically for your needs.

Any contractor managing service work and large, production jobs looking to streamline their business in a single system.

Ideal number of Users

1 - 99

2 - 1000+

Rating


4.4 / 5
(67)
Read All Reviews

4.3 / 5
(103)
Read All Reviews

Ease of Use


4.2 / 5


  • "Very user friendly for both office staff and technicians. Many great features such as the ability to customize reports, add photo's, and integrate with existing accounting softwares."

  • "Always glitchy on phone app , very user friendly via computer/laptop. I feel pretty good with service box except where sometimes it won't register when I hit check in on a work order."


3.9 / 5


  • "They show up as "paid in full" and that can be difficult to follow."

  • "I have been using Dataforma daily for 8 years. I have to train new users and it is always the easiest part of training a new employee due to the ease of use."

Customer Support


4.5 / 5


  • "Also, the onboarding and tech support from Servicebox was great with them giving as much time as needed to get you operating comfortably. Strongly recommend the program."

  • "Customer support is A++, easy to log hours with check in and check out feature, uploading photos to work orders is easy."


4.6 / 5


  • "They are super slick and the system walks everyone through it with out any issues. Customer service is awesome as well."

  • "Dataforma breaks down the business into modules which makes it easy for the users to get all the information they need to provide impeccable customer service."

Features & Functionality


4.2 / 5


  • "It has great functionality and allows us to run our company all from one software. It allows our technicians the ability to access the job site information that they require."

  • "Service Box syncs wonderfully with our Quickbooks (Canadian desktop version), we didn't experience any of the tax integration issues that we had with the US companies."


4 / 5


  • "They typically don't go on the roof and to send photos to them helps them to see what work was performed and that builds trust with the customers."

  • "We are sleekly, more efficient and uniformed. We are able to communicate with our customers effectively and in a timely manner all through Dataforma."

Value for Money


4.4 / 5



4 / 5


  • "Their customer service is great and really work with you to make improvements. It may cost you, but they can get just about anything done."

  • "I am not the most tech savvy person, so being able to talk with a live customer service rep exactly when I need to makes whatever price you charge worth every penny."

Product Features

  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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ServiceBox vs Dataforma

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Dataforma vs ServiceBox